Text messages

Ravand Alerts (SMS)

Updated November 14, 2026

Ravand Alerts is the text message program of Ravand Cybertech Inc., 231 Amber St., Markham, Ontario. We text our customers only when they have added and verified their mobile number in the Ravand client portal and agreed to receive our messages. We do not send marketing or promotional texts.

What we send

Security codes — one-time verification and sign-in codes that the customer requests.
Service and account alerts — notices about the customer’s services, such as outages, planned maintenance, data center notices and replies from our support team.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Wireless carriers are not liable for delayed or undelivered messages.

How customers opt in

Phone numbers are collected only inside the secure client portal at portal.ravand.com, which requires a customer login. The steps are:

The customer signs in to the client portal with their email address.
The portal shows the optional Verify your mobile number page (also available any time from My account). The customer can choose Skip for now and keep using every portal feature without a mobile number.
The customer enters their mobile number and ticks the consent box, which is unchecked by default. The box shows the full disclosure below, with links to our Terms of Service and Privacy Policy. The code cannot be sent unless the box is ticked.
We text a 6-digit code to the number. The customer enters the code in the portal, which confirms they own the number. We record the date and time of the consent and verification.

Consent text shown next to the phone number field:

☐ I agree to receive recurring automated text messages from Ravand Cybertech Inc. (Ravand Alerts) at this number: security codes I request, and service and account alerts such as outages and maintenance notices. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Texts are optional; you can skip this step. Terms of Service · Privacy Policy

The opt-in form in the Ravand client portal (portal.ravand.com › Verify your mobile number). The consent box is unchecked by default.

Sample messages

VerificationRavand: your verification code is 123456. It expires in 10 minutes.
Sign-in codeRavand: your login code is 123456. It expires in 10 minutes. If you did not ask for it, ignore this message.
Service alertRavand Alerts: planned maintenance on your services on Nov 20, 1:00–3:00 AM ET. Details: https://portal.ravand.com. Reply STOP to opt out.

Opting out and getting help

Reply STOP, UNSUBSCRIBE, END, QUIT or CANCEL to any message to stop all texts. We send one final message confirming that you are unsubscribed. Reply START to subscribe again.
Reply HELP or INFO for help, or contact us at [email protected] or 1.416.383.0030.
You can also remove or change your mobile number by contacting our support team.

Your privacy

We use your mobile number only to send you Ravand Alerts. Text messaging originator opt-in data and consent are never shared with any third parties. See our Privacy Policy and Terms of Service.

Ravand Cybertech Inc.
231 Amber St., Markham, ON
[email protected] · 1.416.383.0030